Terms and Conditions
Terms of Service
Welcome to evolentraxia. These Terms and Conditions govern your use of our financial planning services and website. By accessing our services, you agree to comply with and be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
These Terms and Conditions were last updated on August 22, 2025.
Definitions and Interpretation
For the purpose of these Terms and Conditions:
- "Service" refers to financial planning consultations, analysis, and guidance provided by evolentraxia
- "User" or "Client" refers to any individual or entity using our services
- "Content" includes all text, graphics, images, and materials on our website
- "Agreement" refers to these Terms and Conditions and any additional service agreements
Use of Our Services
Your use of our services is subject to the following conditions:
Eligibility Requirements
You must be at least 18 years old and have the legal capacity to enter into binding agreements. Our services are available to Australian residents and eligible international clients.
Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information for all service requests and consultations
- Maintain the confidentiality of any proprietary information shared during consultations
- Use our services only for lawful purposes and in accordance with these terms
- Notify us promptly of any changes to your personal or financial circumstances
Prohibited Activities
You may not use our services to:
- Engage in any fraudulent, illegal, or unauthorized activities
- Interfere with or disrupt the operation of our website or services
- Attempt to gain unauthorized access to our systems or client information
- Use our services for any purpose that violates applicable laws or regulations
- Share or distribute our proprietary content without written permission
Intellectual Property Rights
All content, materials, and intellectual property on our website and in our services remain the exclusive property of evolentraxia and are protected by Australian and international copyright laws.
Unauthorized reproduction, distribution, or modification of our content is strictly prohibited.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.
Please review our Privacy Policy for detailed information about our data practices.
Payment Terms and Conditions
The following payment terms apply to all services:
- Subscription fees are billed monthly in advance and are non-refundable unless required by law
- All prices are quoted in Australian dollars and include GST where applicable
- Payment must be made by the due date to maintain uninterrupted service access
Service Termination
Either party may terminate the service agreement with 30 days written notice. We reserve the right to terminate services immediately for breach of these terms.
Upon termination, your access to services will cease, but these terms will continue to apply to any outstanding obligations.
Service Disclaimers
Our services are provided "as is" without warranties of any kind, either express or implied.
We make no guarantees about specific outcomes or results from our financial planning services.
Results may vary significantly based on individual circumstances, market conditions, and adherence to recommendations.
Limitation of Liability
To the maximum extent permitted by Australian law, our liability for any claims arising from these terms or our services is limited to the fees paid for services in the 12 months preceding the claim.
We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
User Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of our services or breach of these terms.
Dispute Resolution
We are committed to resolving disputes fairly and efficiently through the following process:
Internal Resolution Process
Initial disputes should be addressed through our internal complaints process. We will work in good faith to resolve issues within 30 days.
Unresolved disputes may be referred to external dispute resolution through the Australian Financial Complaints Authority.
External Dispute Resolution
For eligible complaints, you may access the Australian Financial Complaints Authority service.
https://www.afca.org.au
Governing Law
These terms are governed by the laws of Australia and the state or territory where our services are provided. Any legal proceedings will be subject to the jurisdiction of Australian courts.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
We will notify users of material changes via email or website notification.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and evolentraxia.
Contact Us About Cookies
If you have questions about these Terms and Conditions, please contact us using the information provided in our contact section.
Last updated: August 29, 2025